I respectfully request that someone read this message as I have been unable to list on...

GetHuman3863604's Suspended Account issue with eBay from November 2019

Help with my eBay issue
The issue in GetHuman3863604's own words
I respectfully request that someone read this message as I have been unable to list on ebay since around ********. Time is truly critical now.**First, i want to thank everyone at ebay for some of the best customer service I ever received. I am truly grateful to whoever trains all ebay team members.**Over the summer, my father passed away. As an only child to my dad, i had to handle all the arrangements, etc. I have no choice. My mom has been battling breast cancer. **I opened an ebay account to help my mom. Her co-pays are costly and I felt that I could help. Having said that, I decided to sell all my childhood toys - after all....My mom and dad got me all these toys as a child. I wanted to give back. So i sell my toys here to raise the money my mom needs to undergo all she needs to get well. It has been a blessing.**I admit I have been tardy on my recent orders from mid September to mid october - because this was when my mom had her double mastectomy. But if it wasnt for these buyers and ebay, my mom would not have had her surgery yet.**So what I was doing was refunding shipping to some buyers, and refunding others completely - and sending their item - free of charge.**The sold items that do not have tracking information were items that were able to ship via media mail. There is no tracking to enter on those items and as you may see, those buyers received their items as cases were never opened by them and time has passed to prove that.**As for my other items, tracking has been uploaded and everything is delivered. I am so grateful some buyers still took the time to give me great feedback as i took care of my toys and grateful the buyers recognized that.**Of course there was that one buyer - Mitchell Warren. It almost seemed like he was bullying my kindness. I refunded him two times. I shipped him the item free of charge on top of two refunds. I dont want the money back. I just wanted him to stop taking the time to call customer service on me the way he was, yet he was ignoring all my emails, and would just send me an almost automated type response giving me some sort of business hours he goes onto ebay - yet he had plenty of time to contact ebay, open cases, contact paypal, etc while ignoring me.**As a result it really made me appear as a red flag to the ebay system. I can promise my mothers life means much more to me than robbing anyone. My customers and ebay are like my angels.**Please, i beg whoever reads this message, please allow me to list. Its the holidays now. Its imperative. My mom is late on her electric bill due to her co-pays. This is breaking my heart.**I have done everything I could to make this right and just as I thought I could list....Mr. Warren went ahead and opened another case.**Please see my efforts to all my customers and ebay and please don't let me wait anymore because I need this for my mother. We have both lost enough. **Thank you for your time**Respectfully,**Felicia Barbato

GetHuman3863604 did not yet indicate what eBay should do to make this right.

How GetHuman3863604 fixed the problem

We are waiting for GetHuman3863604 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

eBay

Suspended Account issue
Reported by GetHuman3863604
Nov 1st, 2019 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 38763 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman3863604 started working on this issue
Nov 1st, 2019 3:09am
GetHuman3863604 indicated the issue is not fixed yet.
Nov 2nd, 2019 10:40am
GetHuman3863604 confirmed the issue is fixed. Hooray!
Nov 4th, 2019 3:27am