This concerns Item No. ************. Which sold yesterday. The shipping details as I e...

GetHuman-roquemos's Problem With an Order issue with eBay from October 2019

Help with my eBay issue
The issue in GetHuman-roquemos's own words
This concerns Item No. ************. Which sold yesterday. The shipping details as I entered into the listing were incorrect. When I listed the item I chose FedEx grond and home delivery. At the end of the auction I then noticed that somehow the shipping was listed as USPS. The weight of the item was incorrect and I do not ship by USPS due the high incident of damage from past experience. I need to contact the seller asking for the addional shipping charges charges. I don not know if I can do this. I need to talk to someone with eBay customer support to see how to proceed. thank you.

GetHuman-roquemos did not yet indicate what eBay should do to make this right.

How GetHuman-roquemos fixed the problem

We are waiting for GetHuman-roquemos to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

eBay

Problem With an Order issue
Reported by GetHuman-roquemos
Oct 28th, 2019 - a year ago
Fixed
Seen by 4 customers so far
Similar issue to 38528 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman-roquemos started working on this issue
Oct 28th, 2019 2:21pm
GetHuman-roquemos confirmed the issue is fixed. Hooray!
Oct 30th, 2019 11:23am

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies