I have recently sold a grey satin bag which the buyer wanted to return because it wasn...

GetHuman3853393's Refunds and Returns issue with eBay from October 2019

Help with my eBay issue
The issue in GetHuman3853393's own words
I have recently sold a grey satin bag which the buyer wanted to return because it wasn't the right colour of grey for her. I reluctantly agreed to a part refund after I get it back in good condition. The process started ** days ago. She is now saying there is damage inside the bag due to the chain strap. The bag was not squashed in its box so I am not happy about this. The buyer is taking a long time to send back the bag. ** days. I believe she may have been using it for any event then returning it to get her money back. I am disputing that there is anything wrong with the bag. The photos from me were accurate. The description from me was accurate. *Buyer is sazd***I am cabella*****Catherine Salt .

GetHuman3853393 did not yet indicate what eBay should do to make this right.

How GetHuman3853393 fixed the problem
I phoned the **** telephone number. I didn’t have to wait long. I spoke to a guy in Indonesia!
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Refunds and Returns issue
Reported by GetHuman3853393
Oct 30th, 2019 - 3 years ago
GetHuman3853393 shared how to fix
Seen by 3 customers so far
Similar issue to 38665 others
0 customers following this
Items needed
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Account number
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GetHuman3853393 started working on this issue
Oct 30th, 2019 1:00pm
GetHuman3853393 confirmed the issue is fixed. Hooray!
Oct 30th, 2019 5:13pm