I have recently sold a grey satin bag which the buyer wanted to return because it wasn...
GetHuman3853393's Refunds and Returns issue with eBay from October 2019
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The issue in GetHuman3853393's own words
I have recently sold a grey satin bag which the buyer wanted to return because it wasn't the right colour of grey for her. I reluctantly agreed to a part refund after I get it back in good condition. The process started ** days ago. She is now saying there is damage inside the bag due to the chain strap. The bag was not squashed in its box so I am not happy about this. The buyer is taking a long time to send back the bag. ** days. I believe she may have been using it for any event then returning it to get her money back. I am disputing that there is anything wrong with the bag. The photos from me were accurate. The description from me was accurate. *Buyer is sazd***I am cabella*****Catherine Salt .
GetHuman3853393 did not yet indicate what eBay should do to make this right.
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How GetHuman3853393 fixed the problem
I phoned the **** telephone number. I didn’t have to wait long. I spoke to a guy in Indonesia!
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