Hello, I really need your help. So, about a month ago I bought an item through eBay, it...

GetHuman3585805's customer service issue with eBay from September 2019

Help with my eBay issue
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The issue in GetHuman3585805's own words
Hello, I really need your help. So, about a month ago I bought an item through eBay, it was a reinforcement for my car and it didn't fit in. After some days I asked a seller for a refund, and I sent the item back. On August **th I got an email that my money got back on my papal account and the refund process is closed. However, when I checked my bank statement, I didn't find this money and moreover, I was charged an extra $** something bucks form eBay. I don't know what had happened and what to do now because when I try to open the case or tell about the issue thought help of return, it literally tells me that I got a refund and the only thing I can see it's details of that. I try to get my money back as soon as possible and really hope you can help with that. Please, look at that and respond me what to do, I have proofs like screenshots by my bank account and PayPal. Thank you so much for your help!

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eBay

Customer service issue
Reported by GetHuman3585805
Sep 14th, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 36183 others
0 customers following this

Timeline

GetHuman3585805 started working on this issue
Sep 14th, 2019 3:09am
GetHuman3585805 indicated the issue is not fixed yet.
Sep 15th, 2019 3:26am
GetHuman3585805 indicated the issue is not fixed yet.
Sep 15th, 2019 3:28am
GetHuman3585805 indicated the issue is not fixed yet.
Sep 15th, 2019 8:30pm

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