My account user name has got mixed up. Was *****@***.com for my account. Now responds t...

GetHuman2316879's customer service issue with eBay from August 2019

Help with my eBay issue
The issue in GetHuman2316879's own words
My account user name has got mixed up. Was *****@***.com for my account. Now responds to a name dake***. Not me! This has gone on for couple of years. Help

GetHuman2316879 did not yet indicate what eBay should do to make this right.

How GetHuman2316879 fixed the problem
Actually I did some more searching for the service phone number. Found it in an online forum and called it in. Wait was only * minutes. (Weekday morning service is incredibly better than night calls.) Problem appears to be that the primary userid was established ** years ago and I had been using a secondary number. For unknown reasons the computer defaulted to the primary and threw mo out of the working secondary, where most of my user history resides. Supposedly they intend to blow away the sleeper id and I should go back to using it in *-* weeks. No big deal. I can live with what I have, and all my historical files (ie ebay and amazon transactions can be recovered.) Problem solved (again...til next time....)
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Customer service issue
Reported by GetHuman2316879
Aug 2nd, 2019 - 3 years ago
GetHuman2316879 shared how to fix
Seen by 8 customers so far
Similar issue to 34414 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username


GetHuman2316879 started working on this issue
Aug 2nd, 2019 12:56pm
GetHuman2316879 confirmed the issue is fixed. Hooray!
Aug 2nd, 2019 5:34pm

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