Hi,*Buyer wasn't happy with her purchase so I accepted return and refunded her fully. U...
GetHuman-katremer's customer service issue with eBay from May 2019
Help with my eBay issue
First: share to improve GetHuman-katremer's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-katremer may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-katremer's own words
Hi,*Buyer wasn't happy with her purchase so I accepted return and refunded her fully. Unfortunately I never received the return. I got email that my parcel has been deliver back to me but i never got it. I contacted royal mail and they said sender has sent it to wrong address. I have been trying to get information from buyer to find out which address she sent it to but no response. I know I shouldn't have refunded her before I received return but I tried to be a good seller and didnt want any trouble. Now I have no money or my item, please assist what should I do?
GetHuman-katremer did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-katremer fixed the problem
We are waiting for GetHuman-katremer to fix the problem and share the solution with the rest of us customers.
Please help with my eBay issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.