GetHuman2889898's customer service issue with eBay from May 2019
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The issue in GetHuman2889898's own words
last month I bought a ring (item number: ************. The company GLS never came to my house and if they did, they left no evidence they were here ( no phone to call our instructions ). Tired to contact them but the item was already returned to the seller. I tried to contact the seller several times but still got no response. I opened a case so that we can find a resolution to the situation, but got the response that the seller talks with you and not to me. So I requested your intervention. For my indignation, you took his side and did nothing.* I want to understand how an item I bought, is in someone else's house and I don't even get the money I spent on the item. It's too unfair. either the seller sends the item back, where I pay for my shipping expense our he has to return the money from the item. I think the person that handled my case is incompetent and unfair.
they don't understand that it's not fair that if someone paid for an item and it gets returned to de seller but the customer does not get the money back and the seller keeps the item and does not have to return the money ?!
What I think eBay* should do is talk to de seller either to ask him to contact me and arrange a deal our requests the seller to return the items paid value.
because I tried to do everything in my power to receive the item, sent over more than * messages to the seller begging* for him to contact me, didn't leave any bad feedback and paid on time
tried to contact the seller again
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