I purchased software key via ebay but the both keys supplied failed and will stop worki...

GetHuman-twoyapau's Refunds and Returns issue with eBay from March 2019

Help with my eBay issue
The issue in GetHuman-twoyapau's own words
I purchased software key via ebay but the both keys supplied failed and will stop working shortly. The software reports both keys have already been used. I tried contacting the seller but no response. I have raised a returns issue but I am unable to progress it as I cannot provide proof of post due to the keys being emailed and I cannot contact customer services directly because it does not recognize the reference number.
GetHuman-twoyapau did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-twoyapau fixed the problem
We are waiting for GetHuman-twoyapau to fix the problem and share the solution with the rest of us customers.
Please help with my eBay issue
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refunds and Returns issue
Reported by GetHuman-twoyapau
Mar 28th, 2019 - 24d ago
I have an issue with eBay too
Seen by 2 customers so far
Similar issue to 27514 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
GetHuman-twoyapau started working on this issue
Mar 28th 8:51pm
GetHuman-twoyapau indicated the issue is not fixed yet.
Mar 31st 7:26pm