WE returned a package according to Ebay instructions within the time frame, it was appr...

GetHuman2608887's customer service issue with eBay from March 2019

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The issue in GetHuman2608887's own words
WE returned a package according to Ebay instructions within the time frame, it was approved by Ebay, it is now in transit and we discovered that Ebay gave us an address that is old. Fedex will not allow us to change the address. the receivers new address is * hours away from the delivery address. what shall we do? If the package never arrives but we followed Ebay's instructions, will we still get a refund?
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with ebay - ebay ****pped my package to illinos - wrong name on packageContact Ebay regarding a return
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eBay

Customer service issue
Reported by GetHuman2608887
Mar 27th, 2019 - 24d ago
I have an issue with eBay too
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Timeline
GetHuman2608887 started working on this issue
Mar 27th 9:59pm