Dear manager,*Currently, I feel cheated and disappointed.*My seller from eBay received...

GetHuman2595145's customer service issue with eBay from March 2019

4 views
 | 
27273 similar
 | 
0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman2595145 to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2595145's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman2595145's own words
Dear manager,*Currently, I feel cheated and disappointed.*My seller from eBay received the item back and still have my money $ ***.**, for the item.**Ebay closed the case without any reason!**However, I just contacted DHL and apparently on **st of January item was sent back to Hong Kong and on **rd of January seller received the item back. This is confirmation number: ***********, that the item was received and signed by the company. Due to the fact, the dishonest seller has received his item back and still keeps my money - $ ***.**,**(Case ID: ***********Seller ID: echoii*mall*Total AU $ ***.** *Request reason: Item not received*Case reason: The seller didn't respond)**Notification was received about item delivered under my name on *rd of January and the provided weight in item description was **kg. According to the fact that the item came nearly **days earlier than expected delivery and the weight of received item would not correspond to *kg as was stated in item description when I was ordering online, I decided that this is a wrong package and since I also had to pay ** Euros customs clearance fee, I did not collect the item. ** I would like your explanation and help with the issue, please.**Yours sincerely,* *Viktoras.
GetHuman2595145 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman2595145 fixed the problem
We are waiting for GetHuman2595145 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2595145 fixes it.
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman2595145
Mar 26th, 2019 - 23d ago
I have an issue with eBay too
Not resolved
Seen by 4 customers so far
Similar issue to 27273 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman2595145 started working on this issue
Mar 26th 9:20am