I have called & called requesting a call back from ebay do to long hold times & never g...

GetHuman2594239's customer service issue with eBay from March 2019

8 views | 27263 similar | 0 following
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The issue in GetHuman2594239's own words
I have called & called requesting a call back from ebay do to long hold times & never get calls back. *My list of issues with ebay is very very long. *I was on the phone with a rep for over * *** hours because I sat on hold rather than receiving my call back. *I place lots of small order but my monthly purchases reach in the $***.** range. *Does anyone care that there are customers out here that are going to stop doing business with ebay anymore because they have so many problems from receiving orders to issues with sellers, to attempting to receiving items or refunds with seller for items that are over ** days, to e b at GUARANTEES orders up to ** day & what the orders with an expectation dates of more than ** days out. How do I resolve these types of orders, how do I resolve these issues when the seller keeps you chasing your tail. *I can't tell you how many of my orders ended up as me just handing money to your SELLER & getting nothing but a head ache in return. *I want my my orders & I want my orders that a replacement item is needed on, that is over ** days old resolved promptly. *I do not want to sit on the phone with ebay for another ** hours explain in all over again what I'm up against with another rep who has no idea what the processes & policies are. This poor guy had a co.worker trying to help him & she was no more help than he was. *Your reps could use some major training.

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eBay

Customer service issue
Reported by GetHuman2594239
Mar 26th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 27263 others
0 customers following this

Timeline

GetHuman2594239 started working on this issue
Mar 26th, 2019 3:55am

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