In early December ****, I purchased a pressure washer that was classified as a **** PSI...

GetHuman-maferro's customer service issue with eBay from March 2019

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In early December ****, I purchased a pressure washer that was classified as a **** PSI with a heavy volume of water. I waited at least * weeks before receiving this pressure washer. Immediately after delivery,, it was discovered that the pressure washer was misrepresented in both pressure and volume,I notified you as to my problem and immediately returned, The pressure washer and shortly there after, I responded to the seller with his offer of $** credit with the advice of my return, and not accepting there credit. Meanwhile prior to my refund from PayPal, and me informing your telephone representative of what I had done, this representative was gracious intelligent and helpful in considering my situation. I explained to your representative another machine that I wanted to apply my credit to and he looked it up, it was cheaper and he assured me that he could expedite my refund and purchase if I were to go out and get an E BAY Credit card,we discussed the amount and since I have had limited experience in purchasing this type of card, knowing when I had purchased one I remembered it was made at an even denomination, so I suggested $***.** but when I enter the store I found out that your card could be purchased at the purchase price. So I bought a eBay credit card for $***.** returned home call the same number with the extension,“ all of which is in many discussions with your review personnel of this matter the names telephone numbers date and time, only because I do keep copious notes with every conversation on the telephone. After waiting ** minutes I was told that google would not accept that amount because the sale was booked at $***.**, and I was directed to his manager and another conversation was agreed too to get another eBay credit card for the $*** and he would assure me that I would get the machine the next day and with the other two refunds to follow. Since I am a familiar buyer with eBay from your original start of business,, and did not receive any confirmation by the next morning some ** or ** hours after my submitting the second card, I called e bay customer service and was told it appears to be a scam. My previous correspondence telephone conversations will reflect that your representative told me after listening to my purchase in detail tell me it was a scam and it’s happening this time of the year as usual. I was assured that I had nothing to worry about he had fully documented my transactions and a check to see if those numbers on the credit cards had been debited and told me we caught it in time. He said Mr. Ferro don’t worry you have customer guarantee regardless of this type of fraud. My conclusion statement, is after that first conversation and I have the names of everyone I spoke to with the day the date and the time, all of your other representatives did not understand English and only confuse the matter over and over. I ask that someone who understands English read this it’s all well documented and please get back to me. My username is Glimmermaf, my e Mail is *****@***.com, and my cell phone number is ***-***-****.
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Customer service issue
Reported by GetHuman-maferro
Mar 12th, 2019 - 5 mons ago
I have an issue with eBay too
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GetHuman-maferro started working on this issue
Mar 12th 1:23pm