I sold an item and when the delivery details came up they looked unusual with different...
GetHuman-elkinter's customer service issue with eBay from February 2019
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The issue in GetHuman-elkinter's own words
I sold an item and when the delivery details came up they looked unusual with different characters in places. I contacted the buyer with what I tried to make of it and they said that it was correct. So whilst waiting on a response I left the house and didn’t get it posted, to make up for this and provide a good service it was sent it first class instead. Today I had the parcel returned as it was refused at the address? after speaking to the buyer they have given me an alernitive address. Obviously I have already paid for it to be sent and it wasn’t my issue that it was the buyers fault. How can i set a fee to get money for the postage as I don’t find it fair paying it out my own pocket when I done my role.
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