Hi*On the **th of January I bought this jacket, Item ID: ************. I ordered *xl bu...

GetHuman2232063's customer service issue with eBay from February 2019

25120 similar
0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman2232063 to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2232063's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2232063 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman2232063's own words
Hi*On the **th of January I bought this jacket, Item ID: ************. I ordered *xl but when the jacket arrived, the bag said *xl, and the jacket had the measures of a size L. *I have sent * pictures to the seller, describing that they made a mistake, and told I want a full refund, but they have tried to suggest every other way than that: **% refund and keep it (they even suggested that I should give it away as a gift to someone who needed it!), **% refund and keep it, and now they have opened for a return, althoug I have told them, that will cost them tree times more than the value of the jacket US $ **.** * **.** for customs * US $ **.**. (To confirm, see: https:**www.posten.no*sende*pakke*utland*sende-pakke-til-utlandet.) When they found out they could not get a return label in China, they wanted me get it (!) **I have tried to appeal to eBay-rules (and maybe a little to common sence). I now think this has grown out of hands, and I want you to step in and help, please. **Althoug I have already opened a case and followed the steps for "how to", and it says that I can ask you to step in from **th of February, there is no place to click to get to that. Maybe I have done something wrong opening the case.**I am now a little tired of this unnecessary long case, - and I ask you please to help me just get a full refund. **Thank you wery much!**sincerely, Marianne
GetHuman2232063 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman2232063 fixed the problem
We are waiting for GetHuman2232063 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2232063 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2232063
Feb 18th, 2019 - 9 mos ago
I have an issue with eBay too
Not resolved
Seen by 2 customers so far
Similar issue to 25120 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2232063 started working on this issue
Feb 18th 1:31pm