I ordered a product through email, which was never received. I messaged the seller who...

GetHuman-bkbarger's customer service issue with eBay from February 2019

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The issue in GetHuman-bkbarger's own words
I ordered a product through email, which was never received. I messaged the seller who ignored my messages. Multiple messages I might add. I contacted eBay saying that I didn’t not receive the product, yet they still decided to deny the refund. ****, all I asked the person to do was send me another one. I’m not the person to con someone over some castor oil hair growth serum. And the seller chose to completely ignore the issue at hand and not respond to me, or try to help at all. And eBay is refusing to get me a refund? This is bull ****. I will never buy from eBay again if this **** isn’t fixed. I’m not about to pay for something I DID NOT GET!
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Customer service issue
Reported by GetHuman-bkbarger
Feb 16th, 2019 - 8 mons ago
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Feb 16th 5:12am