I need help! I received a letter, Eby requires a German VAT certificate from me !! Marc...

GetHuman-motkina_'s customer service issue with eBay from February 2019

2 views | 24977 similar | 0 following
Help with my eBay issue

How did GetHuman-motkina_ do it?

Waiting to hear how GetHuman-motkina_ fixed the problem to share with other customers.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-motkina_'s own words
I need help! I received a letter, Eby requires a German VAT certificate from me !! March *, they want to block my account (ID: Den-nik) if I do not send my German VAT certificate number !!!*Here is the letter I received:*In ** days your eBay account will be suspended if you don’t act now***Avoid the suspension of your eBay account by uploading your German VAT certificate*From March *, a VAT certificate is required to keep trading on eBay***Hi den-nik (*****@***.com),**We recently reached out to you regarding an important change in German tax law. To ensure that you can keep selling to or from Germany, you need to provide us with a certificate (“Bescheinigung nach ***f UStG”) confirming the tax registration of your business in Germany.**Important: You only have until * March **** to provide us with your German VAT certificate. **If we do not receive your certificate on time, we are going to suspend your eBay account in March ****. Therefore, we highly recommend you contact your tax consultant to discuss next steps. Please visit the eBay Seller Centre for additional resources and information. You can find the eBay Seller Centre by following this link:*https:**verkaeuferportal.ebay.de*umsatzsteuer**Tax evasion is a criminal offence. eBay continues to work with German authorities to prevent it and will take action against those who don’t comply with the law. This includes but is not limited to listing removal and account suspension.**We really appreciate your cooperation,*The eBay Team***I do not know WHY got this letter????**. I live in Ukraine, Ukraine is not in the European Union.**. I sell few goods and get little money !!! I have a small turnover and I do not exceed the limits of Germany !!**. I do not have a warehouse with goods in the European Union, I don’t have a warehouse with goods at all !!**. I do not sell from this my account (ID: Den-nik) on the German site Ebay.de. I do not sell anything on Ebay.De !!!** Why did I receive this letter ???? Why do they want to block my account ??? Who will answer my questions ??? I wrote * letters to the technical support Ebay, I waited ** hours, no one answered me. Why???? where can i write with my questions ??

GetHuman-motkina_ did not yet indicate what eBay should do to make this right.

How GetHuman-motkina_ fixed the problem

We are waiting for GetHuman-motkina_ to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-motkina_ fixes it.
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman-motkina_
Feb 15th, 2019 - 3 years ago
Fixed
Seen by 2 customers so far
Similar issue to 24977 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username

Timeline

GetHuman-motkina_ started working on this issue
Feb 15th, 2019 10:19pm
GetHuman-motkina_ confirmed the issue is fixed. Hooray!
Feb 15th, 2019 10:19pm