I bought some trainers around Xmas time. I contacted the seller as soon as the item cam...

GetHuman2153667's customer service issue with eBay from February 2019

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The issue in GetHuman2153667's own words
I bought some trainers around Xmas time. I contacted the seller as soon as the item came saying they are too small and sending them back. I paid £** for postage for them to be sent back. They said they refunded me on the guest account they was bought on but I cannot get onto that account. I therefore asked them to repay me on PayPal but won’t as it would cost them another £* on top of the fee. How do I log onto the guest account to accept the return?
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eBay

Customer service issue
Reported by GetHuman2153667
Feb 7th, 2019 - 4 mons ago
I have an issue with eBay too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman2153667 started working on this issue
Feb 7th 12:10pm