I just received the Ashton-Drake Galleries original int eh All I Wish For You Collecti...

GetHuman-boxerjer's customer service issue with eBay from February 2019

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The issue in GetHuman-boxerjer's own words
I just received the Ashton-Drake Galleries original int eh All I Wish For You Collection. The Doll is. I Wish You Luck in green. I just received it in the original box inside a larger box with no protection of bubble around it. It only had a small piece of bubble on the bottom. The doll's left leg is broken in pieces. I can not glue this. Do I need to send this back? I do not have transportation to the post office. Plus, I will have to pay for postage to Sandra Whittle in Mount Juliet, Tn. Now, I am worried, because I ordered other dolls and they may not be packed properly. The outside of the box said Care Enough, not fragile or breakable. Please contact me at ***-***-****. Carol Godwin. You can check, I make a lot of purchases. When I purchased collections of plates I never had problems. I am now worried about the other orders. I had problems w*the fairies and had to glue them, because the sellers do not know how to pack accept a few did. I had to glue them.
GetHuman-boxerjer did not yet indicate what eBay should do to make this right.
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How GetHuman-boxerjer fixed the problem
Yes, she was very nice and stated would give me my money back. Then she said she has another one that she could send me for the same. This one I had a bid. I checked it and advised her of another she has I put a bid in. Later I got a message to watch both of them to see if I am going to get them. I thought she was going to send me one right away that she has. I am now waiting for another message.
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eBay

Customer service issue
Reported by GetHuman-boxerjer
Feb 6th, 2019 - 3 mons ago
I have an issue with eBay too
Fixed
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Seen by 5 customers so far
Similar issue to 24470 others
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Timeline
GetHuman-boxerjer started working on this issue
Feb 6th 10:46pm
GetHuman-boxerjer confirmed the issue is fixed. Hooray!
Feb 7th 9:15pm
GetHuman-boxerjer confirmed the issue is fixed. Hooray!
Feb 8th 2:26am