I submitted an offer for an item. I did not see that the offer had been accepted, so I...

GetHuman2146478's customer service issue with eBay from February 2019

24444 similar
0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman2146478 to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2146478's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2146478 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman2146478's own words
I submitted an offer for an item. I did not see that the offer had been accepted, so I paid the original offer price. Even though I have paid, eBay is still asking me to pay the price for the offer I submitted - meaning I would be paying twice. I sent a message to the seller, who said sales are final and cannot be cancelled. My item has not been dispatched despite my paying for it, and the item is still listed as unpaid - even though I have paid and have my receipt from PayPal.**I would like the **unpaid** on my account to be removed and to receive what I have paid for. Ideally I would like both transactions removed as I do not want to deal with this seller.
GetHuman2146478 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman2146478 fixed the problem
We are waiting for GetHuman2146478 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2146478 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2146478
Feb 6th, 2019 - 4 mons ago
I have an issue with eBay too
Not resolved
Seen by 2 customers so far
Similar issue to 24444 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2146478 started working on this issue
Feb 6th 3:10pm