I submitted an offer for an item. I did not see that the offer had been accepted, so I...

GetHuman2146478's customer service issue with eBay from February 2019

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The issue in GetHuman2146478's own words
I submitted an offer for an item. I did not see that the offer had been accepted, so I paid the original offer price. Even though I have paid, eBay is still asking me to pay the price for the offer I submitted - meaning I would be paying twice. I sent a message to the seller, who said sales are final and cannot be cancelled. My item has not been dispatched despite my paying for it, and the item is still listed as unpaid - even though I have paid and have my receipt from PayPal.**I would like the **unpaid** on my account to be removed and to receive what I have paid for. Ideally I would like both transactions removed as I do not want to deal with this seller.
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eBay

Customer service issue
Reported by GetHuman2146478
Feb 6th, 2019 - 4 mons ago
I have an issue with eBay too
Not resolved
Seen by 2 customers so far
Similar issue to 24444 others
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Timeline
GetHuman2146478 started working on this issue
Feb 6th 3:10pm