I bought an item from ebay that was not as described, I filed a complaint and won. I w...
GetHuman-jleake's customer service issue with eBay from January 2019
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The issue in GetHuman-jleake's own words
I bought an item from ebay that was not as described, I filed a complaint and won. I was sent a return label, but the seller immediately contacted me and said that she had moved and that she was sending me a different label. I printed it and shipped it item back that day. Later ebay emailed me asking for tracking information. I wasnt sure how to get that so i called and they told me where to find the nuber which I gave them over the phone. Now i am getting a message saying the case is closed because they didnt get tracking information. the package is still in transit and the seller will not respond to me. How do I get my money back?
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