I sold a item that was returned not the way it was sent. I called eBay the same day an...

GetHuman-myebayor's customer service issue with eBay from January 2019

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The issue in GetHuman-myebayor's own words
I sold a item that was returned not the way it was sent. I called eBay the same day and was told no money would be refunded to the buyer until it was straightened out. I have spoke to * people who told me I would get my money back. * month later I was told no I wouldn’t because the case was closed. I have spent hours trying to resolve this. Everyone I spoke with in Asia had a different story. Not fair at all to seller when everything is in my messages.
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Customer service issue
Reported by GetHuman-myebayor
Jan 15th, 2019 - a mon ago
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Seen by 3 customers so far
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GetHuman-myebayor started working on this issue
Jan 15th 8:58pm