today I ordered some carpet gripper rods on ebay and received message saying covered by...

GetHuman-mbrien's customer service issue with eBay from January 2019

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The issue in GetHuman-mbrien's own words
today I ordered some carpet gripper rods on ebay and received message saying covered by Ebay money back guarantee and i would receive an email confirming order shortly this was about *pm and I still have no email can you check this for me i think the company was from germany and the rods had royal printed on the it was for *** yards and cost was £**.** my name is Mrs Margaret Brien *** Anton Street* Buckie *Moray *AB** *RS*although it came up as Aberdeenshire*email address *****@***.com *Thank You in advance*yours*Margaret Brien
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eBay

Customer service issue
Reported by GetHuman-mbrien
Jan 14th, 2019 - a mon ago
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GetHuman-mbrien started working on this issue
Jan 14th 9:55pm