Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1956459 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman1956459's own words
I recently sold a camera that I personally used and which was in terrific condition. No issues whatsoever in all the time I used it. The buyer asked me several questions which I answered truthfully and promptly while the listing was active. The buyer since receiving the camera has insinuated that I have lied and not been upfront with my description and has now started a return request. I am happy to share all my correspondence with her with you. Her accusations are damaging as what she is saying is a personal attack against my values and how I deal with people. **The buyer is saying that the camera is back focusing. While in my possession I used the body with Nikkor **mm tilt shift, Nikkor **-** F*.*mm, Nikkor **-*** F*.* mm lenses. I loved the body and it took fantastic photographs. The reason for selling it is that my wife gave me a Nikon D*** as a gift.*The back focusing is more often an issue with lenses than with camera bodies however it can arise with camera bodies too. However, in this case, based on my use of the camera body and my opinion this camera body does not have any focusing issues (at least it didn’t while it was in my possession).**Please advise me on how I should proceed.
GetHuman1956459 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman1956459 fixed the problem
We are waiting for GetHuman1956459 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.