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The issue in GetHuman1770030's own words
Buyer requested a refund on the basis of the item not as described. Viewing the picture the buyer posted in a message to me clearly shows a Taylor Swift **** factory sealed CD. When the CD was received the CD was not returned in same condition as sold. The CD had the shrink wrap removed and contents inside the CD removed and then the shrink wrap was put back on. Working as a Manager at Wal-Mart focusing on asset protection this is something I am aware of happening with CDs returned by buyers.
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