I have bought an item on ** december ****. When i paid the price was *,* pounds for the...

GetHuman-bellima's customer service issue with eBay from January 2019

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The issue in GetHuman-bellima's own words
I have bought an item on ** december ****. When i paid the price was *,* pounds for the item and *,** pounds for the shipping.*Now that it arrived on the *th january, the postman made me pay an additional ** pounds for the express shipping. When i bought it i only paid for the economic shipping(* pounds), and didn't even know there was an express option, for which they charged me ** pounds. Plus the item arrived ** days after the purchase, so they definetly didn't use express shipping. I demand a ** pounds refund.
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eBay

Customer service issue
Reported by GetHuman-bellima
Jan 9th, 2019 - a mon ago
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GetHuman-bellima started working on this issue
Jan 9th 12:16pm