I am selling a product from Malaysia globally. I checked the pricing for UPS shipping...

GetHuman-eatliveb's customer service issue with eBay from January 2019

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The issue in GetHuman-eatliveb's own words
I am selling a product from Malaysia globally. I checked the pricing for UPS shipping *-** days, its too high. I found another local source here in Malaysia that takes *-* months to ship and is way cheaper. However when I go to sell the product the only options to choose from are UPS for the shipping. How can I use Malaysia's cheaper * month method of shipping? Is it even allowed or am I obligated to use ups? Also does ups have a cheaper *-* month shipping option?
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eBay

Customer service issue
Reported by GetHuman-eatliveb
Jan 6th, 2019 - a mon ago
I have an issue with eBay too
Fixed
Seen by 4 customers so far
Similar issue to 22596 others
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Timeline
GetHuman-eatliveb started working on this issue
Jan 6th 10:40am
GetHuman-eatliveb indicated the issue is not fixed yet.
Jan 7th 2:11pm