I purchased an item on August **st of ****. I place the order and realize it had to fal...

GetHuman-leestier's customer service issue with eBay from January 2019

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The issue in GetHuman-leestier's own words
I purchased an item on August **st of ****. I place the order and realize it had to fall to the Dress Anna longer-lived and if that package had gone to that address I would never see it because the homeowners would have thrown it in the trash. So I immediately contacted the seller and say I can cancel it or can I just change the address with you they preferred that I change the address with and they said they would go to the right address. It did not I contacted them in November tell him I hadn't received it I was very upset and they said they would go ahead and ship it out again and I would get it no later than ** to ** days. Here it is January the *th **** no package and what do I do but going through eBay with your new idiotic designed web page. And if it's feeding time how to actually request a refund or submit a complaint I finally gave up because I shouldn't be wasting my time trying to get a refund when you have obviously hidden the options to file or have eBay step in. Now give me my refund or by Monday I contact the Better Business Bureau. I'm not kidding
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eBay

Customer service issue
Reported by GetHuman-leestier
Jan 5th, 2019 - 4 mons ago
I have an issue with eBay too
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GetHuman-leestier started working on this issue
Jan 5th 7:41pm