Bought item it came in with a missing part. Contacted company who said to return it and...

GetHuman1896967's customer service issue with eBay from January 2019

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The issue in GetHuman1896967's own words
Bought item it came in with a missing part. Contacted company who said to return it and gave me label, sent it they received it but only want to give me half the money back. E bay says case closed vendor giving refund but it does not address the fact that it is half of what I paid. I returned item day after I received it so no reason not to give me back full refund. I would have been happy with them sending missing part but they insisted on return
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Customer service issue
Reported by GetHuman1896967
Jan 4th, 2019 - 3 mons ago
I have an issue with eBay too
Not resolved
Seen by 1 customer so far
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GetHuman1896967 started working on this issue
Jan 4th 5:46pm