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Before contacting them, items GetHuman-ralphsan may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-ralphsan's own words
I purchased a bag on ******** for $**.**-I return it shortly after.Was told a complete refund, We received our bank statement with a credit of $**.** a difference of $**.**--why the difference.I have made several calls to customer .They say they can not find any info.My order number is ********-the refund was made on ********. My phone number is ***-***-****---why can not this be looked up-----I am not a scammer as one customer service implied I just want my $**.** refunded thank you.
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