I bought an item and opened a case because one piece was missing and case was closed i...

GetHuman1827096's customer service issue with eBay from December 2018

2 views | 21850 similar | 0 following
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The issue in GetHuman1827096's own words
I bought an item and opened a case because one piece was missing and case was closed in sellers favor since he had given tracking number saying it had been tracking number only because I gave it to him. it was delivered but was missing * piece, main charging piece.*He showed me proof of weights that he sent, but something was wrong with the picture. Anybody can adjust a tare to make it read what they want it to say. However, he told me total weight was one pound. None of the pictures showed this weight. I checked with manufacturer on website, and they said total weight is *.* pounds. That being said, it just don't add up. I really need this for health reasons and money is very tight. If you would rather back up someone's word rather than facts, then I can't change that. He offered to take half off, but I still won't have all the parts to make it work. So it is not a satisfying resolution. This also backs up my side. If he was positive it all sent, why would he offer half price instead. I have tried twice to get an exact figure from him, but to no avail. I don't want to agree to anything without having exact numbers. I hope you will reconsidered your decision and look at the facts. If you choose not to, then I have to live with that as well as you.

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eBay

Customer service issue
Reported by GetHuman1827096
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 21850 others
0 customers following this

Timeline

GetHuman1827096 started working on this issue
Dec 25th, 2018 3:02pm

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