I sold an item on eBay, dispatched it via collectplus and provided the buyer with the r...
GetHuman-amypete's customer service issue with eBay from December 2018
Help with my eBay issue
Next: our robot will wait on hold for GetHuman-amypete to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-amypete's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-amypete may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-amypete's own words
I sold an item on eBay, dispatched it via collectplus and provided the buyer with the reference number to track her parcel. I also have my receipt as proof of dispatch.**I have since been harassed continuously by the buyer regarding the whereabouts of her item. **I am unable to intervene from my end, she is now responsible for tracking her parcel and contacting collect plus regarding an estimated delivery date.**I am confident this is an attempted fraud, where a package is ‘not received’ and am unsure how to proceed.
GetHuman-amypete did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-amypete fixed the problem
We are waiting for GetHuman-amypete to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.