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Before contacting them, items GetHuman-abumuath may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman-abumuath's own words
Re: Order * ************ $**.***Purchased this item back in June, it has a one year warranty. Have recently noticed a problem (defect) and I had to by a replacement for a local store which is almost double the price. Have communicated the seller and requested a refund. The seller didn't cooperate claiming against their policy and offered a replacement which I don't need any more. Seeking for your assistance solving this matter. Thanks!
GetHuman-abumuath did not yet indicate what eBay should do to make this right.
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