hello, i m your customer on ebay (busuna****) i bought iphone x on ** november from dig...

GetHuman-gegaaza's customer service issue with eBay from December 2018

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The issue in GetHuman-gegaaza's own words
to thip it to MARINA DEL REY, CA ... hello, i m your customer on ebay (busuna****) i bought iphone x on ** november from digitalchi (seller on ebay). i dont live in The USA, but my friend lives in MARINA DEL REY, CA and he was going to fly to my country on december **. my plan was, that i had to made trasaction and give the correct adress to the seller of my friend. transaction and delievery was on time, but problem is that, that item returned back from MARINA DEL REY, CA to CHICAGO, IL because there was no notification by email to the adress of my friend that item was already delivered. after that when nobody took it, fedex returned item back. i have all information of fedex (return track number: ************) that item is really back to CHICAGO, IL, i have also paypal agreement that i have payed *** $. i dont want to lose it first of all because its my little brothers birthday present and except of that *** $ too much money for me. i dont know why but i cant contact to the seller on ebay, after that case was closed. ebay wrote me that item was delivered but nobody took it and its not there problem. there must be another way to send it back to MARINA DEL REY, CA till ** december(my friends flight date to my country). i know its not ebay's or seller's mistake, but maybe seller can send it back to MARINA DEL REY, CA. if there is anyboy who can contact to this seller. to explain everything. thank you so much for help. item number : ************
seller must resend item

GetHuman-gegaaza did not yet indicate what eBay should do to make this right.

from ****, i always making transactions on time
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eBay

Apple iphone x
Customer service issue
Reported by GetHuman-gegaaza
Dec 8th, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 20594 others
0 customers following this

Timeline

GetHuman-gegaaza started working on this issue
Dec 8th, 2018 2:54pm