I just sold my first item on eBay and the buyer purchased the item buy it now and PayPa...

GetHuman-kmlinhar's customer service issue with eBay from December 2018

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The issue in GetHuman-kmlinhar's own words
I just sold my first item on eBay and the buyer purchased the item buy it now and PayPal charged my checking account for shipping to the buyer but I haven't received a payment for the item. I did not have the money in my account to pay for shipping. I expected it to come out of what the buyer was paying and now my phone bill won't go through and I have no phone to contact eBay support. I apologize for any ignorance on my part being as this is my first time selling but can we please get this fixed. PayPal is saying that it can take up to ** days to get my payment and I can't wait that long. My ebay account is in perfect standings and if I would have known that I had to require immediate payment I would have done so but I don't remember seeing a place where I would do that. Is there any way to change it so that I can at least get the shipping money back? Thank you for your help.
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Customer service issue
Reported by GetHuman-kmlinhar
Dec 7th, 2018 - 6 mons ago
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GetHuman-kmlinhar started working on this issue
Dec 7th, 2018 4:44pm