On the **th sept I purchased from jaxnrc as advertised a Celestron Nexstar *SE telesc...

GetHuman-emjevans's customer service issue with eBay from December 2018

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On the **th sept I purchased from jaxnrc as advertised a Celestron Nexstar *SE telescope Item ************ a day later it was discovered that the item was not an *SE but a *SE and the order was cancelled. Nolan stopped the item being shipped and had requested a refund be made. On recently checking my citybank account no refund has been received. I have been trying to contact jaxnrc direct but that the e mail address is no longer valid. Can you please see if you can expedite the refund. At the moment I have paid for an item I did not want and did not receive anyway. please can you inform me of the present situation. thanks Ted Evans
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eBay

Customer service issue
Reported by GetHuman-emjevans
Dec 6th, 2018 - a mon ago
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GetHuman-emjevans started working on this issue
Dec 6th, 2018 12:13am