I ordered a base charger for my Echo Dot in November. I received the item and found it...

GetHuman1681348's customer service issue with eBay from December 2018

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The issue in GetHuman1681348's own words
I ordered a base charger for my Echo Dot in November. I received the item and found it was for a Gen * and I have a Gen *. The base charger is not adaptable. I explained the issue to customer service at Ebay. I received an email that said I was eligible for a refund upon return of the item. I received a shipping label addressed to **** Worldwide Blvd Hebron KY *****. When I took the package the post office, I was told the label could not be scanned. I contacted Customer Service and was told to wait ** days for a decision. Again I was told that I was eligible for a return upon receipt of the item. I contacted Customer Service again to get a return label. I was told that I needed to purchase a return shipping label from Pay Pal. I contacted Pay Pal and they told me they do not perform that service unless the item was purchased from thru pay pal. I do not have a pay pal account and the item was not purchased thru Pay Pal. I again contacted Customer service and was emailed an address to return the item: OR Halevi, moshav ahihud **, ahihud ***** IL. Apparently this address is somewhere in Israel. I'm not paying to ship this item to Israel. The shipping cost would likely exceed the cost of the item. What kind of scam are you running?
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Customer service issue
Reported by GetHuman1681348
Dec 3rd, 2018 - 2 mons ago
I have an issue with eBay too
Not resolved
Seen by 2 customers so far
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GetHuman1681348 started working on this issue
Dec 3rd, 2018 6:52pm