I have an open case, involving a buyer return. I am the seller.*my original call, was c...

GetHuman-harlorud's customer service issue with eBay from December 2018

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The issue in GetHuman-harlorud's own words
I have an open case, involving a buyer return. I am the seller.*my original call, was case ***-**********, I'm sure that you can find all info there.*I was originally told that the case was settled in my favor. Then the buyer, who,at that point had not tried at all to contact me at all, not once, and did not return my messages, contacts eBay again, saying that he "hasn't *been able to work out anything with the seller"...he never tried.*he also claims that the item "is silver", not the "gold color in the ad"...look at my pictures, what color do they look to you.*Then, with that bogus info, eBay sent the buyer a return mailing label, for the return.*Now, I just want the item back, and for this to be over with, and last night, the buyer contacts me, for the first time, and wants me to reimburse him $**, and he now, wants to keep the item..."that didn't match the ad, and he wanted a refund for".*I told him I was not interested in working with him, for any price, I just wanted my item back, I will pay the $** shipping. He continues to write, trying to get me to give him the money, and let him keep the item.*I truly think this was his scam all along, make a bogus claim, get eBay to buy into it, which you did, and then he ends up with the item, and a partial refund.( I think you should check his history, I bet this has happened a few times before).*Yes, at one point, I lost my temper, but did apologize, now, I just want my item back, no other option. I want it back! I made it clear with the buyer, and now, I hope it is clear with eBay.*I want it back !*I have already pulled all my other "for sale" items off eBay, and moved them to Bonanza. Please make this return happen, and tell the buyer to LEAVE ME ALONE!!!
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eBay

Customer service issue
Reported by GetHuman-harlorud
Dec 3rd, 2018 - 2 mons ago
I have an issue with eBay too
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GetHuman-harlorud started working on this issue
Dec 3rd, 2018 5:02pm