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Before contacting them, items GetHuman1676448 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
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The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman1676448's own words
I purchased a DVD set from seller lostandsold on Sept. **,****. Number ************. I contacted the seller and asked for a tracking number. They said they did not have one. After opening up a case, the seller sent me a tracking number. I tracked the number and a package with the tracking number was delivered to Michigan. I live in Texas. This seller never sent me anything. The seller lied in the messages that they sent me. I waited on the item past the ** day period for an eBay refund because I was waiting for the delivery from Canada. I was not sure of the time frame for delivery.**I would like a refund of my money and for the seller account of lostandsold to be suspended. If you look at their feedback they did the same thing to another buyer who purchased the same DVD set.
GetHuman1676448 did not yet indicate what eBay should do to make this right.
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