I purchased a DVD set from seller lostandsold on Sept. **,****. Number ************. I...

GetHuman1676448's customer service issue with eBay from December 2018

5 views
 | 
20130 similar
 | 
0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman1676448 to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1676448's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (6 mons ago)
First: share to improve GetHuman1676448's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1676448 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman1676448's own words
I purchased a DVD set from seller lostandsold on Sept. **,****. Number ************. I contacted the seller and asked for a tracking number. They said they did not have one. After opening up a case, the seller sent me a tracking number. I tracked the number and a package with the tracking number was delivered to Michigan. I live in Texas. This seller never sent me anything. The seller lied in the messages that they sent me. I waited on the item past the ** day period for an eBay refund because I was waiting for the delivery from Canada. I was not sure of the time frame for delivery.**I would like a refund of my money and for the seller account of lostandsold to be suspended. If you look at their feedback they did the same thing to another buyer who purchased the same DVD set.
GetHuman1676448 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman1676448 fixed the problem
We are waiting for GetHuman1676448 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1676448 fixes it.
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman1676448
Dec 3rd, 2018 - 6 mons ago
I have an issue with eBay too
Not resolved
Seen by 5 customers so far
Similar issue to 20130 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1676448 started working on this issue
Dec 3rd, 2018 2:02am