This is about Request *: ************I refused to accept an item and returned it to the...

GetHuman1673805's customer service issue with eBay from December 2018

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The issue in GetHuman1673805's own words
This is about Request *: ************I refused to accept an item and returned it to the seller marked as "Refused-Return to sender." I requested a refund. ebay wanted me to provide tracking info and I told them it would be same as used by the seller since I refused the item. They closed the case saying that I did not return the item and decided in favor of the seller. Had they read the case, they would not ask me for the tracking info. It is obvious that the details of the case were not read.
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Customer service issue
Reported by GetHuman1673805
Dec 2nd, 2018 - 6 mons ago
I have an issue with eBay too
Not resolved
Seen by 1 customer so far
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GetHuman1673805 started working on this issue
Dec 2nd, 2018 4:29pm