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The issue in GetHuman-elisacer's own words
I want a refund but I live in Indiana and the guys lives in Alambama and it said not refund but it’s nothing like the guy said the Xbox one is it’s covered in cigarette ashes and jus smells like it too and the smell won’t go away he didnt even bother about it wow. And once I started playing I hate it then a bug came crawling out the console I looked with a flash light inside and there are bug sheddings and possibly other bugs in the console I’m jus disgusted by it and scared too I want all my money back! Please help! Honestly so shocked and mad.
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