I received an item that is not authentic. Listing states "*** silver," it is in fact ba...

GetHuman1670216's customer service issue with eBay from December 2018

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The issue in GetHuman1670216's own words
I received an item that is not authentic. Listing states "*** silver," it is in fact base china metal which has been recalled in the U.S. in walmart for safety. The "amethysts" are plastic gems. There is a metal wire protruding out from the back of the "face" gem that pokes the skin, scratches and hurts. Not suitable to wear. Waited * month to get a falsely listen item from India. cost of return would be prohibitive. Seller should not be allowed to post fraudulent listings.
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Customer service issue
Reported by GetHuman1670216
Dec 1st, 2018 - 6 mons ago
I have an issue with eBay too
Not resolved
Seen by 7 customers so far
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GetHuman1670216 started working on this issue
Dec 1st, 2018 9:31pm