I for the first time put items up for sale. Unfortunately when I spoke with one of your...

GetHuman-mejovm's customer service issue with eBay from December 2018

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The issue in GetHuman-mejovm's own words
I for the first time put items up for sale. Unfortunately when I spoke with one of your agents I did not understand correctly so therefore entered one item incorrectly.*It is a Gold Squash Blossom necklace. I put a buy now price of *,*** because this is what I wanted for the necklace. To start auction we put ****.*When I found out about the error I rang you and spoke to a very kind women in Ireland I think and explained my situation. She very kindly helped me and I wrote to the buyer asking her to cancel bid and she completely ignored me and did not respond.*This same buyer has been communicating with me offering to purchase at **** and I very kindly said the price was *,***. The thanked me and the communicated with me a few more times.*Then she is the one bidding on the item knowing it was not for sale for the price .i am very unhappy about this experience and of course realize it was an error both on my side and eBay since I simply did not understand what I was told.*I am sorry to tell you I will not honor this purchase because I think the bidder did wrong and I on the other hand tried to remedy the situation. Please advise!*Again, the two women I spoke with were very, very kind and did their best to help me.*Thank you *Maya
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Customer service issue
Reported by GetHuman-mejovm
Dec 1st, 2018 - 6 mons ago
I have an issue with eBay too
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Seen by 2 customers so far
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GetHuman-mejovm started working on this issue
Dec 1st, 2018 8:49pm