I sold an item as described an buyer said it was "dusty" . I said to send it back and t...

GetHuman1658774's customer service issue with eBay from November 2018

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The issue in GetHuman1658774's own words
I sold an item as described an buyer said it was "dusty" . I said to send it back and they never did and now ebay is now refunding the buyer the entire amount. I had called and said this was wring to begin with and they said try to deal with and I told buyer send back and they pay return ship. They did not respond. Ebay said wait and if escalated then once I get item back, I can respond. Buyer never sent pictures of the"dust" and now get a email that now I have not my item I sold or any money so I gave it away and so much for eBay support!!!!!!
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eBay

Customer service issue
Reported by GetHuman1658774
Nov 30th, 2018 - 6 mons ago
I have an issue with eBay too
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Seen by 4 customers so far
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Timeline
GetHuman1658774 started working on this issue
Nov 30th, 2018 6:31am