I sold an item as described an buyer said it was "dusty" . I said to send it back and t...
GetHuman1658774's customer service issue with eBay from November 2018
Help with my eBay issue
Next: our robot will wait on hold for GetHuman1658774 to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1658774's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1658774 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman1658774's own words
I sold an item as described an buyer said it was "dusty" . I said to send it back and they never did and now ebay is now refunding the buyer the entire amount. I had called and said this was wring to begin with and they said try to deal with and I told buyer send back and they pay return ship. They did not respond. Ebay said wait and if escalated then once I get item back, I can respond. Buyer never sent pictures of the"dust" and now get a email that now I have not my item I sold or any money so I gave it away and so much for eBay support!!!!!!
GetHuman1658774 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman1658774 fixed the problem
We are waiting for GetHuman1658774 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.