Hello. I sold Gucci scarf on ebay, before I send buyer asked for photos and if it is au...

GetHuman-bonines's customer service issue with eBay from November 2018

19810 similar
0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman-bonines to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-bonines's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-bonines's own words
Hello. I sold Gucci scarf on ebay, before I send buyer asked for photos and if it is authentic. I said to him it is and send some other pictures from the scarf. * days after he got it he claims that it's not original Gucci which is it, the scarf he pictures doesn't seems like the scarf I send. I accepted return because I want my scarf back because it's original I'm not planing to lose my money and the scarf which cost more that he paid. But I'm dealing with him one week I cannot solve this with him. He i not replying in time on my messages and he says that he'll return the scarf in **-** days which is very long. I think he is a cheater and he wants to use the buyer protection program and because he is lying he don't want to send it back and get the money also. I'm not giving up so easy I want this to be solved in correct way , I'm sick of scam buyers like him. I sold Burberry scarf months ago from the same shop I got this Gucci and the buyer was really satisfated. I don't know how far this will go with this buyers who abuse the buyer protection program. I hope you're consider my complain and open the case and you'll give my money for the scarf and this will be closed in my favour. I put pictures of the scarf I send it's not like the photos he put in the case. I'm honest seller with many products sold and satisfated buyers , I hope you'll be honest and help me.
GetHuman-bonines did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-bonines fixed the problem
We are waiting for GetHuman-bonines to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bonines fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-bonines
Nov 28th, 2018 - 9 mons ago
I have an issue with eBay too
Not resolved
Seen by 5 customers so far
Similar issue to 19810 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
GetHuman-bonines started working on this issue
Nov 28th, 2018 8:13pm