I am a user of ebay for many years, or was! I am locked out of my account because I cha...

GetHuman-tugsx's customer service issue with eBay from December 2018

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The issue in GetHuman-tugsx's own words
I am a user of ebay for many years, or was! I am locked out of my account because I changed my email address a year ago, and yet ebay claims I did not upgrade my change with them. Although I have the same phone number it is not a cell phone, so they won't send me a pin. I have the option of registering a new account with them, I don't want to as I would lose all of years of account history. I am unable to recall my old password associated with my ebay account and therein lies my problem, adding to the old outdated email address that I no longer have. I would love to get access to my ebay account and use it, I did sell somethings, but purchased more. *Roylene Harrington
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Customer service issue
Reported by GetHuman-tugsx
Dec 5th, 2018 - 2 mons ago
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Seen by 4 customers so far
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GetHuman-tugsx started working on this issue
Dec 5th, 2018 9:48pm