Good day,**I recently made a purchase on your site, item number ************. I am to r...

GetHuman-rexandre's customer service issue with eBay from November 2018

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The issue in GetHuman-rexandre's own words
Good day,**I recently made a purchase on your site, item number ************. I am to receive it in December, however the tracking that was given is stating that it tried to come to my country but was stopped and now, there is no update as to where it is.**I contacted the seller for them to check on this for me. They have not replied and it was about three days ago. I need to cancel this order as I believe the item was sent back to the seller and they took my money.**Please assist me in either getting my money back or the item as the seller has not replied. This seems fraudulent. Don't protect the seller and I am out of my hard earned cash. This is the second time this has happened on EBay. How am I protected when a seller can steal my money?
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eBay

Customer service issue
Reported by GetHuman-rexandre
Nov 27th, 2018 - 9 mons ago
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Seen by 3 customers so far
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GetHuman-rexandre started working on this issue
Nov 27th, 2018 8:19am