I bid and won a used Arc'teryx Cerium Hoody Down Jacket. When I received it I had some...

GetHuman-lindarpr's customer service issue with eBay from November 2018

19521 similar
0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman-lindarpr to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-lindarpr's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (3 mons ago)
First: share to improve GetHuman-lindarpr's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lindarpr may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-lindarpr's own words
I bid and won a used Arc'teryx Cerium Hoody Down Jacket. When I received it I had some questions about its authenticity after I called Arc'teryx customer service. I contacted the seller through ebay and she asked me to return it. I have no experience with this situation so I'm wondering if this is a normal procedure and how I can be assured that I will have my money refunded after I send the the jacket back. Please advise.
GetHuman-lindarpr did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-lindarpr fixed the problem
We are waiting for GetHuman-lindarpr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid
Follow this issue
See how GetHuman-lindarpr fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lindarpr
Nov 24th, 2018 - 3 mons ago
I have an issue with eBay too
Not resolved
Seen by 3 customers so far
Similar issue to 19521 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-lindarpr started working on this issue
Nov 24th, 2018 5:27pm