In your online advertisement, it states "Veterans Hats * Free Shipping on eBay * eBay.c...

GetHuman-bravary's customer service issue with eBay from December 2018

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The issue in GetHuman-bravary's own words
In your online advertisement, it states "Veterans Hats * Free Shipping on eBay * eBay.ca*" but when I went to order a veterans hat this is what I would have been charged "Item (*)*C $**.***Shipping*C $**.***Tax*C $*.***Order total*C $**.****So the shipping of $**.** is certainly not free as stated and is false advertising... I have not confirmed my order yet as I want to know what you will do about this.. **one clearly states one thing to lead you to the site to order then throws a huge shipping charge on something that is only $**.**... a hat - I am paying more than the article is worth, it is not that large or heavy... plus today is only Dec *th -- it is marked "expedited parcel delivery which is a time frame of **Delivery Standards at a Glance*Delivery Area*Priority**Expedited Parcel**Major Urban Centres*Local*next day** day*Regional*next day*** day and up to * days*National*next day*** days and up to * days* Services Shipping within Canada * Canada Post* yet you have marked ** days delivery*Shipping*Est. delivery: Fri, Dec ****Canada Post Expedited Parcel*C $**.***again charging me for something that you do not intend to honor..**So twice this is falsely advertised!! I expect to have this corrected and an email sent to me with the correct info before I confirm this order - if not I will advise of this false and misleading date.. **Sincerely Brenda Ravary
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eBay

Customer service issue
Reported by GetHuman-bravary
Dec 5th, 2018 - a mon ago
I have an issue with eBay too
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Seen by 2 customers so far
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GetHuman-bravary started working on this issue
Dec 5th, 2018 6:38pm