Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bravary may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-bravary's own words
In your online advertisement, it states "Veterans Hats * Free Shipping on eBay * eBay.ca*" but when I went to order a veterans hat this is what I would have been charged "Item (*)*C $**.***Shipping*C $**.***Tax*C $*.***Order total*C $**.****So the shipping of $**.** is certainly not free as stated and is false advertising... I have not confirmed my order yet as I want to know what you will do about this.. **one clearly states one thing to lead you to the site to order then throws a huge shipping charge on something that is only $**.**... a hat - I am paying more than the article is worth, it is not that large or heavy... plus today is only Dec *th -- it is marked "expedited parcel delivery which is a time frame of **Delivery Standards at a Glance*Delivery Area*Priority**Expedited Parcel**Major Urban Centres*Local*next day** day*Regional*next day*** day and up to * days*National*next day*** days and up to * days* Services Shipping within Canada * Canada Post* yet you have marked ** days delivery*Shipping*Est. delivery: Fri, Dec ****Canada Post Expedited Parcel*C $**.***again charging me for something that you do not intend to honor..**So twice this is falsely advertised!! I expect to have this corrected and an email sent to me with the correct info before I confirm this order - if not I will advise of this false and misleading date.. **Sincerely Brenda Ravary
GetHuman-bravary did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-bravary fixed the problem
We are waiting for GetHuman-bravary to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.