I just spent ** minutes on the phone with a representive because my account is blocked...

GetHuman1549736's customer service issue with eBay from November 2018

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The issue in GetHuman1549736's own words
I just spent ** minutes on the phone with a representive because my account is blocked. She was of no help and I fear I will be charged for a ** minute call from a cell phone. My account is under my landline number. Apparently this account was suspended and then blocked and I haveno idea why. It is an older account from ****-****. She asked me questions I could not answer...there were not about me!! I believe she had the wrong Nancy. You say to contact you.....I did, and she made me feel like a criminal because I couldn't answer any questions on information....I believe she had information on a different Nancy. I gave her my landline number. She tried to call * times....I had NO idea she was in Cuba. She said she wasn't but that is what my informations shows on the calls. Yes, I have other countries blocked on my landline....how was I to know she was in Cuba, which she denied, but did tell me she wasn't in the USA. I am horrified that a cell number will be charged an outradous amount without my knowledge. Please fix or close my NightOwlN*****@***.com account.

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eBay

Customer service issue
Reported by GetHuman1549736
Nov 13th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 18593 others
0 customers following this

Timeline

GetHuman1549736 started working on this issue
Nov 13th, 2018 6:30am

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