I ordered an eyeshadow palette and payed through paypal however I did not have a paypal...

GetHuman1541163's customer service issue with eBay from November 2018

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The issue in GetHuman1541163's own words
I ordered an eyeshadow palette and payed through paypal however I did not have a paypal account at this time I then cancelled this order and had a message to say I had been refunded I made a paypal account as no money went into my bank account or paypal account but the money had gone out of my bank I then messaged the seller and they said that £**.** had been refunded on the *nd November and I would just like my money back I have pictures for proof that I have not been refunded
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eBay

Customer service issue
Reported by GetHuman1541163
Nov 11th, 2018 - 4 mons ago
I have an issue with eBay too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1541163 started working on this issue
Nov 11th, 2018 7:14pm